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Return Request

Returns are accepted within 5 days of receipt. Items must be in their original condition (shoes must not have been worn outdoors) and in their original packaging and shoe box.

Please fill in the form below in order for us to organize the return of your product. When we receive your request we will contact you in order to confirm the return procedure. At that point you can return the product with the courier company we will indicate.

If you want your product replaced for a different size or color, or you want a different product, we advise you place a new order online, in order for us to reserve the new item. When placing the new order, at stage 6, make sure to note at the field comments, that you have already filled the form “RETURN REQUEST”.

The shipping cost for returning items, is incurred by the buyer, except from cases of faulty or incorrect items.


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For any assistance or additional information, please do not hesitate to contact our customer service team at support@izyshoes.gr